Privacy Policy

This Privacy Policy describes how your personal information is collected and used when you visit or make a purchase from simiglighting.es (the “Site”).

The processing of personal information follows applicable legislation and the industry's regulation. 

Processing of your personal data

The organisation responsible for the collection, processing and use of your personal data is Simiglighting.es. You can contact the organisation responsible for the processing of your personal data, by using the following contact details:

- Email: [email protected]

You will be able to receive, at any time and free of charge, information about the data you have stored in our system and assert your right to correct, block or delete your data. For this purpose, we request that you use the contact details above.

Personal information we collect

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. We collect your personal information under SSL technology such as credit card numbers.

Device Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and Paypal numbers), email address, and phone number. We refer to this information as “Order Information”.

We collect information in the following sections of the page for the purposes described below:

Newsletter subscription forms: we request email newsletters and emails with offers, discounts and commercial information related to products and events on our website. We have several newsletter subscription boxes on our website. The information collected is stored on the servers of our hosting provider. We manage and share the information used to send the newsletter. 

Account creation form: we ask you to provide all the necessary information required to process, manage and deliver your order (name, email, phone, address, city, postal code, country and province) and, if required, the invoice (DNI, NIF or CIF and company). These data are also used to send information e-mails after placing an order (purchase confirmation, order summary, despatch confirmation...) .... The information collected is stored on the servers of our hosting provider.

Contact form: In this section, we request only the information (email) needed for the enquiry. The form also includes a text box for customers to make relevant enquiries. Any personal data contained in this section will also be processed in accordance with the guidelines of the data privacy laws applicable to this privacy policy. The information collected will be stored on the servers of our hosting provider. 

We collect personal information for the business purpose of providing shopping services and maintaining customer relationships.

We will never sell the personal information of our customers. We also do not use customers ' personal information or images for advertising purposes without their consent.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

– Communicate with you;

– Screen our orders for potential risk or fraud;

– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data retention

The personal data provided will be stored:

- For as long as the business relationship is maintained.

- Deletion is not requested by the interested party.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected] 

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